FAQ Questions our clients often ask
Clear answers to what matters most to business owners before starting their tech project with us.
How long does it take to develop a mobile app?
It depends on the scope and complexity. A mid-sized app (MVP) typically takes 6–10 weeks, while larger projects take longer. We set a clear timeline with defined milestones before work begins.
Do you provide technical support after project delivery?
Yes. Every project includes a bug-fix warranty period, and we offer ongoing support, maintenance, and update packages after launch to keep your app running smoothly and compatible with OS and app-store updates.
Is the software fully owned by our company?
Yes. Upon full payment, ownership of the source code and final deliverables transfers entirely to you, along with all project files and access credentials.
How much does it cost to develop an app or website?
Cost varies by requirements, features, and target platforms. After a short discovery session, we provide a detailed, transparent quote breaking down each phase and its cost in SAR, including VAT.
What methodology do you follow to deliver projects?
We use an Agile methodology with clear phases: analysis, design, development, testing, and launch. You receive regular updates and previewable builds at each stage to ensure the product matches your vision.
Do you support Arabic and local payment gateways (Mada, STC Pay, Tabby, Tamara)?
Absolutely. We build fully Arabic-ready, RTL apps and websites and integrate Saudi/local payment gateways such as Mada, STC Pay, Apple Pay, and Buy-Now-Pay-Later (Tabby, Tamara) as your project needs.
Do you sign an NDA to keep our idea confidential?
Yes — we are happy to sign a Non-Disclosure Agreement before discussing your project details. Confidentiality is a core part of our professional commitment to every client.
How do we get started with you?
Contact us via the form or WhatsApp, and we will schedule a free consultation to understand your needs, then provide a clear quote and timeline. Once approved, we start right away.
Do you work with startups and small/medium enterprises (SMEs)?
Yes — we serve startups, SMEs, and large enterprises alike. We understand each stage has its own requirements, so we offer flexible solutions suited to different budgets and goals, from an MVP to validate your idea all the way to fully scalable enterprise platforms.
Do you support e-invoicing compliant with ZATCA (Fatoora) requirements?
Yes. We design and develop e-invoicing systems fully compliant with Phase 2 (B2B) of ZATCA's Fatoora mandate, including XML invoice generation, QR-code embedding, and portal integration. Our systems stay current with any regulatory updates.
Do you handle publishing the app on the Apple App Store and Google Play?
Yes. We handle the full submission process: preparing screenshots, writing optimised store listings, configuring settings, and submitting to both stores for review. We guide you through activation on your own accounts or help you create them.
Do you develop AI-powered applications?
Yes. We build solutions with AI at their core: intelligent chatbots and virtual assistants, data analytics, personalised recommendations, and image/text recognition. We integrate leading APIs such as OpenAI and others to deliver real value to your users.
Can you provide branding or UI/UX design services independently without development?
Absolutely. We offer design as a standalone service, including visual identity, interactive UI prototypes, and UX research. You can then take those designs to any development team of your choice.
Do you have experience integrating with Saudi government portals such as Absher or Nafath?
Yes. We have experience integrating digital identity and verification services through the Nafath and Absher platforms, as well as other government APIs. We adhere to their security and compliance requirements to obtain the necessary approvals.
Can you help migrate an existing system to a new platform or technology?
Yes. We approach migration projects methodically: we begin by analysing and documenting the current system, then plan a phased migration to ensure business continuity and data safety. We make sure all your data is transferred completely without loss or service interruption.
Do you develop multi-tenant SaaS (Software as a Service) solutions?
Yes — we have built multi-tenant SaaS platforms that serve multiple companies from a single environment with full data isolation. We architect for scalability from day one, with built-in support for subscription models, account management, and automated billing.
Do you work with clients based outside Saudi Arabia?
Yes. Although our primary focus is the Saudi and Gulf market, we work with clients remotely from various countries. Our team's familiarity with both regional and international requirements enables us to serve any organisation targeting Arabic-speaking users or building global digital solutions.
